Frequently asked questions
What does "Msitu wa Ndoto" mean?
Msitu wa Ndoto" means "Forest of Dreams" in Kiswahili. We are a local Kenyan business, passionate about nature, committed to honouring our rich cultural heritage and sourcing quality products for you to enjoy.
What payment methods do you accept
We accept various payment methods including mobile money (M-Pesa), credit/debit cards, and other secure payment options.
Can I change my order after placing it?
Contact us immediately after placing your order. We'll do our best to accommodate changes if the order hasn't been processed yet.
Do you share my data with third parties?
We only share necessary information with trusted partners to fulfill your orders. You can opt out of data sharing for marketing purposes.
Is my personal information secure?
Yes, we take your privacy seriously and use secure encryption to protect your personal and payment information.
